All information provided to Headset Depot and the staff of Headset Depot is used only for the express purpose of performing the transaction necessary for a sale or repair. No information will be shared with any other individual, company, or government institution other than what is required by the Law.
All transactions carried on through the Headset Depot Website are secured by 128 bit encryption where supported.
All items returned to Headset Depot must be returned within 7 days of the date of purchase and are subject to a 15% restocking fee. This policy is in effect for all new and refurbished products we sell. The purchaser is responsible for returning the items in new condition with all necessary parts and in original packaging.
Shipping + Billing Policy
Our shipping rates are based on UPS posted base rate and then a rate per weight unit. Weight units include the packing materials used for shipping. Any additional charges for certain local taxes (other than Canadian HST) or duties are not included.
All credit transactions will be done in Canadian funds and converted to the currency selected at the time of the sale at the prevailing conversion rate.